Platinum Support Package

NeturallySpeaking offers Platinum package with the following support items. You can also check the pricing of this offer in 1 year subscription and in 3 years.

Support Item Standard
Number of Included Systems (Servers) 5
Named Contacts 3
Supported Software
Asterisk 1.6, 1.8, and 1.10 Y
G729 Codec Y
Fax for Asterisk Y
Text-to-speech for Asterisk Y
Speech Recognition for Asterisk Y
Flash Operator Panel Y
Call Recording for Asterisk Y
Call Center for Asterisk Y
Video Conferencing for Asterisk Y
GUI Support Y
Features and Benefits
Firmware/software upgrades Y
Telephone Support Y
Remote Troubleshooting Y
Chat Support Y
Initial Response Time 1hr
Access Hours * 24/7
Adds, Moves, Changes Y
E-mail Support Y
24 X 7 Proactive Monitoring and Outage Notification Y
Hot Fail over PBX Y
Advanced Hardware Replacement Y
Nightly off-site Backup Y
Remote Phone Configuration Y
Trunk Configuration/Troubleshooting Y
Consultative Support Y
Uncertified hardware support Y
Echo/Line Troubleshooting Y
Setup of covered IP Phones and related equipment Y
On-site Support Y
Discount on Feature/Application Development 15%
Discount on CRM/Web Integration 15%
Discount on custom dial plan 15%
Training Discount 15%
Reduced Hourly Rate for Custom Integration or Non-Covered Support Issues 15%
Price (1 Year Subscription) USD $3,995.00
Price (3 Year Subscription) USD $10,545.00